Privacy Policy

Effective Date: May 21, 2025

At ContactNo.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. ContactNo.in is an independent platform that enables users to access accurate and up-to-date information on city maps, metro systems, and essential contact numbers across India. We are not affiliated with any government organization and do not receive funding from them.

Table of Contents

  1. Information We Collect
  2. How We Use Your Information
  3. Analytics and Advertising
  4. Cookies and Similar Technologies
  5. Data Sharing and Disclosure
  6. Data Security
  7. Data Retention
  8. Your Rights
  9. Global Privacy Control
  10. Consent Mode
  11. International Data Transfers
  12. Children’s Privacy
  13. Changes to This Privacy Policy
  14. Contact Us

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Register on the website
  • Submit a contact form
  • Subscribe to our newsletter
  • Participate in surveys or feedback forms

The personal information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Location data

Additionally, we automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages you visit on our site
  • Time and date of your visit
  • Referring website
  • Click-through patterns

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Improve and personalize your experience on our site
  • Understand how users interact with our website
  • Develop new products, services, and features
  • Communicate with you, including responding to inquiries and providing updates
  • Send newsletters or marketing communications (with your consent)
  • Display relevant advertising content
  • Prevent fraudulent activities and enhance security
  • Comply with legal obligations
  • Process transactions and fulfill orders

Analytics and Advertising

We use third-party services to analyze website traffic and optimize your experience:

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information about your device, browsing actions, and patterns. This helps us analyze and improve our website. The information generated about your use of our website will be transmitted to and stored by Google on servers in the United States.

Google Analytics uses cookies to collect information. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Google AdSense

We use Google AdSense to display personalized advertisements on our website. Google AdSense uses cookies to serve ads based on your prior visits to our website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet.

You may opt out of personalized advertising by visiting Google Ads Settings or www.aboutads.info.

Please note that if you opt out of interest-based advertising, you will still see advertisements, but they may not be relevant to you.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files that are placed on your device when you visit a website. They help us improve your experience by:

  • Remembering your preferences and settings
  • Understanding how you use our website
  • Enhancing site functionality and performance
  • Providing personalized advertisements
  • Analyzing website traffic and usage patterns

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the website to function properly.
  • Functional Cookies: These cookies remember your preferences and settings.
  • Performance/Analytics Cookies: These cookies collect information about how you use our website.
  • Advertising Cookies: These cookies are used to deliver relevant advertisements.

You can set your browser to refuse all or some cookies, but this may affect your ability to use some features of our website. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

Data Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: We may share information with third-party vendors who provide services on our behalf, such as hosting, analytics, and customer service.
  • Advertising Partners: We may share information with advertising partners, such as Google, to deliver relevant advertisements.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

In the event of a data breach that compromises your personal information, we will notify you and the relevant authorities as required by applicable law.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to withdraw consent for data processing
  • The right to object to processing of your information
  • The right to data portability
  • The right to not be subject to automated decision-making
  • The right to lodge a complaint with a supervisory authority

EU User Rights

If you are located in the European Union, you have the following rights regarding your personal data under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, please contact us using the information provided at the end of this policy.

California Residents (CCPA Compliance)

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA). These include:

  • The right to know what personal information we collect and how we use it
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of your personal information (note that we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided at the end of this policy.

You can also use the “Do Not Sell My Personal Information” link in the footer of our website (where applicable) to opt out of the sale of your personal information.

Canadian Residents

If you are a resident of Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including:

  • The right to access your personal information
  • The right to correct inaccuracies in your personal information
  • The right to withdraw consent to the collection, use, or disclosure of your personal information
  • The right to file a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided at the end of this policy.

Indian Residents (IT Act Compliance)

In accordance with India’s Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we implement reasonable security practices to protect your sensitive personal information. You have the right to:

  • Review the information you have provided
  • Correct inaccuracies in your information
  • Withdraw consent for collection and use of your information

To exercise these rights, please contact us using the information provided at the end of this policy.

Global Privacy Control

We honor opt-out signals sent via the Global Privacy Control (GPC). If your browser supports GPC and it’s enabled, our website will automatically process this as a valid request to opt out of the sale or sharing of your personal information. GPC is a technology specification that allows you to automatically notify websites of your privacy preferences. Learn more about GPC and how to enable it in your browser at https://globalprivacycontrol.org/.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our website, you consent to the transfer of your information to countries outside of your country of residence, including the United States, where our servers and service providers are located.

We process personal data based on your consent and/or legitimate interest, where applicable. For transfers from the European Economic Area (EEA), we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission, to maintain compliance with GDPR.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. For significant changes, we may also provide additional notice, such as via email or a notice on our website. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Data Controller: ContactNo.in

Email: support@contactno.in

Address: Statesman House, Barakhamba Road, Connaught Place, New Delhi, Delhi 110001, India

We will respond to your request within 30 days.

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